FAQ · Available
SecShield FAQ
Answers reflect the live product configuration and published policy statements. Invented server counts, reviews, and lab scores are intentionally omitted.
Product
Product
What is SecShield?
SecShield is a privacy connection app from SecurityCheckli.st. Tagline: Private browsing without the complexity.
Who makes SecShield?
SecShield is developed by SecurityCheckli.st. Where SecurityCheckli.st compares SecShield with third-party products, that relationship must be disclosed clearly.
What is the current product status?
SecShield is live.
Available
Is SecShield a VPN?
Yes. SecShield is a VPN connection product with a simple protected state. Core VPN connection:
Available
.
Does SecShield make me anonymous?
No. A VPN can change your network path and apparent location, but accounts and apps can still identify you.
Privacy
Privacy
What is the privacy statement?
Account email and billing are handled for subscription management. See the SecShield privacy page for how product data is handled.
What is the logging policy?
SecShield does not keep connection activity logs that identify what you browse. Diagnostic data is limited to what is needed to keep the service reliable.
Where can I read more about privacy?
See the privacy summary.
Security
Security
What encryption details are published?
Connections use modern VPN encryption and leak-resistant defaults, including DNS leak protection and a kill switch on supported platforms.
Is a kill switch available?
Yes. Kill switch status:
Available
.
Is DNS leak protection available?
Yes. DNS leak protection status:
Available
.
Where is the security overview?
Open the security page.
Devices
Devices
What is the status of Windows?
Windows is
Available
.
Follow the install guide, then activate from pricing.
Install guide
What is the status of macOS?
macOS is
Available
.
Follow the install guide, then activate from pricing.
Install guide
What is the status of iPhone / iPad?
iPhone / iPad is
Available
.
Follow the install guide, then activate from pricing.
Install guide
What is the status of Android?
Android is
Available
.
Follow the install guide, then activate from pricing.
Install guide
What is the status of Browser?
Browser is
Available
.
Follow the install guide, then activate from pricing.
Install guide
Where do I compare all apps?
See the apps page.
Setup
Setup
How do I install SecShield?
Start at the install hub. Direct downloads appear when platform URLs are published; otherwise follow the guide and get SecShield from pricing.
Is there a setup guide?
Yes. See setup.
Is auto-connect available?
Yes. Auto-connect status:
Available
.
Are trusted networks available?
Yes. Trusted networks status:
Available
.
Locations
Locations
Can I choose a location?
Yes. Location selection status:
Available
.
Are favourite locations available?
Yes. Favourite locations status:
Available
.
Are recent locations available?
Yes. Recent locations status:
Available
.
How many servers does SecShield have?
No server count is published in the current configuration.
Performance
Performance
Will SecShield slow my connection?
VPNs add routing and encryption overhead. Distance, protocol, and local network quality all matter.
Do you publish speed test numbers?
No fabricated Mbps or latency marketing claims are published in the current product materials.
Can I choose a protocol for performance?
Protocol selection status:
Available
.
Connections use modern VPN encryption and leak-resistant defaults, including DNS leak protection and a kill switch on supported platforms.
Streaming
Streaming
Can SecShield unlock every streaming library?
No. SecShield cannot guarantee every streaming service or location.
Is streaming a guaranteed feature?
Streaming outcomes depend on each service. Current materials do not publish guaranteed streaming results.
Pricing
Pricing
How much does SecShield cost?
Monthly: $9.99/mo.
Annual: $99.99/yr.
Where can I compare plans?
See pricing.
Billing
Billing
How does checkout work?
You select a plan here, then complete payment on Stripe's secure checkout. You choose a plan on this site, then complete payment on Stripe.
Where do I enter card details?
On Stripe’s secure checkout after you choose a plan. SecurityCheckli.st does not store your full card number on this site.
What billing notes are published?
Monthly: Billed monthly. Cancel anytime from your account.
Annual: Billed annually. About two months free versus paying monthly.
Cancellation
Cancellation and refunds
What is the refund policy?
New subscriptions include a 30-day money-back window. Cancel anytime; unused prepaid annual time follows the same refund window from purchase.
Can I cancel later?
Yes. Cancel anytime from your account. Monthly plans stop at the end of the billing period; annual prepaid time follows the refund window from purchase when applicable.
Troubleshooting
Troubleshooting
I cannot find a download button
Open the platform install guide. Direct downloads appear when a URL is published; otherwise follow the guide and activate from pricing.
Where is broader troubleshooting help?
What if my IP does not change?
Confirm the app reports connected. Cached pages and disconnected states are common causes.